Android Auto is a game changer in the car. Regardless of whether you have a dedicated Auto head unit, your car came Auto-ready, or you’re just using your phone in Auto mode, it’s a killer piece of software. But it can also be frustrating when things don’t work like they should. Here are some suggestions on what you can do if Auto isn’t working.

Android Auto汽车中的游戏规则改变者。 无论您是否有专用的自动主机,汽车是否已准备就绪,还是只是在自动模式下使用手机,它都是杀手级软件。 但是,当事情无法正常运行时,这也会令人沮丧。 以下是一些有关无法使用“自动”功能时的建议。

第一步:检查电缆和蓝牙连接 (Step One: Check the Cable and Bluetooth Connections)

This may seem like a no-brainer, but if you’re using a dedicated Auto head unit, the cable is the first place to start. If Auto simply isn’t loading for you, try swapping out the cable for a different one. There’s a good chance the one you’re using has been damaged, which can cause all sorts of weird issues.

这看起来似乎很容易,但是如果您使用专用的自动头单元,则电缆是最先使用的电缆。 如果您根本无法使用“自动”功能,请尝试将电缆换成另一根电缆。 您正在使用的计算机很可能已损坏,这可能会导致各种奇怪的问题。

Along those same lines, make sure your phone is paired and connected to your car’s head unit. While Auto does most things over USB—play music, Maps voice commands, etc.—it does rely on Bluetooth for voice calls. You’ll know if you have an issue here pretty quickly—just tap the phone button in Auto’s menu. If it tells you to connect your phone to make calls, then Bluetooth is disconnected. You’ll likely need to unplug the phone from USB and return to your head unit’s settings menu to re-pair the device. For exact pairing instructions, consult your car or head unit’s instruction manual.

同样,确保您的手机已配对并连接到汽车的主机。 尽管“自动”通过USB可以执行大多数操作(播放音乐,地图语音命令等),但它确实依靠蓝牙进行语音通话。 您会很快知道这里是否有问题-只需点击“自动”菜单中的“电话”按钮即可。 如果它告诉您连接手机进行通话,则表明蓝牙已断开连接。 您可能需要从USB拔下电话,然后返回主机的设置菜单,以重新配对设备。 有关确切的配对说明,请查阅您的汽车或主机的说明手册。

第二步:检查应用程序的权限和通知访问 (Step Two: Check the App’s Permissions and Notification Access)

From this point forward, the rest of our suggestions will apply to both the native phone Auto interface and the head unit. So if you’re having issues on either interface, try these.

从现在开始,我们的其余建议将同时应用于本地电话的“自动”界面和主机。 因此,如果您在任一接口上均遇到问题,请尝试这些。

App permissions can cause all sorts of weird issues if they’re not enabled, or have somehow become disabled. So if you’re having issues with phone calls, notifications, voice controls, or any mix of the bunch, this is where I’d start.

如果未启用或以某种方式禁用了应用程序权限,则可能导致各种奇怪的问题。 因此,如果您在电话,通知,语音控制或任何其他方面遇到问题,这就是我要开始的地方。

NOTE: the following steps were done on stock Android, so they may be slightly different depending on your handset’s manufacturer.


To check permissions, jump into Android’s settings menu. Pull down the notification shade and tap the gear icon.

要检查权限,请跳至Android的设置菜单。 下拉通知栏,然后点击齿轮图标。

From there, scroll down to “Apps.” It may be called “Applications” depending on your phone.

从那里向下滚动到“应用程序”。 根据您的手机,它可能被称为“应用程序”。

Tap “Android Auto,” then “Permissions.”

点按“ Android自动”,然后点按“权限”。

From here, just make sure everything is enabled. Enable anything that’s not already on to ensure the smoothest experience.

从这里开始,只需确保已启用所有功能。 启用所有尚未启用的功能,以确保获得最流畅的体验。

If you’re having an issue with notifications not coming through, you’ll also want to make sure Notification Access is enabled.


Back in the Apps menu (Settings > Apps) tap on the gear icon in the upper right.


Scroll down to the very bottom and tap on “Special Access.”


From there, tap on Notification Access.


Make sure Android Auto is enabled here.

确保此处启用了Android Auto。

第三步:清除所有应用数据并重新开始 (Step Three: Clear All App Data and Start Over)

If you’re still having issues after making sure all the necessary boxes are ticked, it may be time to basically “refresh” the app.


Again, we’re going jump into the Apps menu. So head back into Settings and tap “Apps,” then find Android Auto.

同样,我们将跳到“应用程序”菜单。 因此,回到“设置”并点击“应用”,然后找到Android Auto。

Tap on “Storage.”


Tap on “Clear Data.” This will essentially erase all of your custom settings, so you’ll have to start over the next time you use the app.

点击“清除数据”。 这实际上会清除所有自定义设置,因此您必须在下次使用该应用时重新开始。

A warning will pop up letting you know this will remove all personal settings. Click “OK.”

将会弹出警告,通知您这将删除所有个人设置。 点击“确定”。

Just like that, everything will be gone and you’re free to start over.


第四步:卸载并重新安装 (Step Four: Uninstall and Reinstall)

If all else fails, you may have to resort to starting over from scratch completely. This is basically your last resort.

如果所有其他方法都失败了,则您可能不得不完全从头开始。 这基本上是您的不得已的方法。

Jump into the Apps menu by heading into Settings > Apps. Find Android Auto.

前往设置>应用,跳到应用菜单。 查找Android Auto。

Tap on it, then tap on “Uninstall.”


A popup will ask if you’re sure. Tap “OK.”

弹出窗口将询问您是否确定。 点击“确定”。

After a few seconds, the app will be gone.


Just to be on the safe side, restart your phone.


Once it’s back up and running, head over to the Google Play Store and re-install Android Auto.

备份并运行后,转到Google Play商店并重新安装Android Auto

Since you’re starting over from scratch, you’ll have to do the entire setup process again. But hopefully it’ll be worth it and everything will work as it should moving forward.

由于您是从头开始,因此必须再次执行整个设置过程。 但是希望这是值得的,并且一切都会正常进行。

翻译自: https://www.howtogeek.com/312194/how-to-troubleshoot-android-auto-problems/